1 year maintenance warranty

 

At Nu, we want you to enjoy your purchased products for as long as possible, so we offer two free maintenance service tickets (usable twice) valid for one year from the date of purchase as a bonus to all customers who purchase our products.

If your product becomes dirty within one year of purchase, you can mail it to us using the maintenance ticket and our craftsmen will clean it for free.

However, please note that there will be an additional charge if you request stain removal, repairs, hemming, etc. Also, please note that you will be responsible for the one-way shipping fee when mailing the product to us.

*Depending on the damage, you may not be able to use the cleaning service.