Description based on the Specified Commercial Transactions Act
store information
| shop's name | " Nu " |
| Distributor | To Tomorrow Co., Ltd. |
| Sales Manager | Takuma Kido |
| location | 〒815-0082 3-28-33 Oogusu, Minami-ku, Fukuoka City, Fukuoka Prefecture |
| telephone number | We do not provide support over the phone. Please be sure to contact us via the contact page. |
| email address | info@nu-remake.com |
| home page | https://nu-remake.com |
| Products | Remade goods and related products and services |
| Licenses and Qualifications | no need |
| Selling price | Please refer to each product page. |
| Sales volume | Products are available while stocks last. If the product you ordered is out of stock, we will contact you by email. |
| Required fees other than the product price | Shipping fee : 1,000 yen nationwide (2,000 yen for Hokkaido and Okinawa) *Free shipping for purchases over 11,000 yen. All consumption taxes are included in the product price (tax included price). |
| Application expiration date | Please make payment within 7 days of placing your order. If payment is not confirmed within 7 days of placing your order, your order will be cancelled. |
| Delivery time | Products that are in stock will be shipped within 2 business days of the order date. In order to reduce CO2 emissions and to comply with the handling of personal information, a delivery note is not included with your order. *If you would like a receipt, you can issue one from the dedicated page. → Click here for details |
Payment Method
| payment method | Credit card (VISA / Master Card / American Express) |
About shipping method
| shipping method | Sagawa Transport |
Returns and Exchanges
| Return deadlines and conditions | Please note that, as a general rule, we cannot accept returns or exchanges due to customer convenience. Returns and exchanges due to initial defects will only be accepted within 7 days of receipt of the product. Shipping costs for defective products will be borne by our company. If you wish to return or exchange an item, please contact in advance. If the item is returned without prior notice, we will not be able to accept the return or exchange. Thank you for your understanding. 【The information desk】 Nu Official Online Store Inquiry Form Email inquiries: info@nu-remake.com *Please state your name, product name, purchase date and order number. |
| Exchange and return rules | Due to the nature of the product, we will contact you in advance to confirm the situation. Depending on the content, we may not be able to accept returns or exchanges. Circumstances when returns or exchanges will be refused ・Initial defects that have occurred after a certain number of days have passed since the product arrived. ・The color, shape, and other appearance of the product are different from what you expected. ・The packaging is damaged, scratched, or dirty (excluding significant damage caused by problems during delivery, etc.). ・Other cases where we determine that we cannot respond |
About order cancellation
| Cancellation deadline and conditions | Please note that, as a general rule, we cannot accept cancellations of orders due to customer convenience. In addition, we cannot accept cancellations of orders after preparation for shipment has begun (after we have sent you an order confirmation email). 【The information desk】 Nu Official Online Store Inquiry Form Email inquiries: info@nu-remake.com *Please state your name, product name, purchase date and order number. |